Three years ago, a civic leader here in Harrisburg, Pennsylvania, told us that she believed if more people had “someone to tell it to” in their lives, very possibly there would be fewer acts of violence, fewer incidents of abuse, and fewer mass shootings across our land. Three years later, we are utterly saddened and…
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With Valentine’s Day right around the corner, we wanted to share a story from our latest book about the transformational power of loving relationships. These meaningful connections remind us that what we do is never “just listening.” When we listen with compassion, we give someone a chance to feel seen, known, and heard—maybe for the…
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There’s a question that’s been brewing ever since we introduced Abby Turner as our Chief Listening Officer last week. What is a Chief Listening Officer, anyway? Ironically, the U.K. appointed their own Chief Listening Officer last week… they just gave the position a slightly different name: Minister for Loneliness. “We know that there is a…
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